Cancellation & Refund Policy

Services (Marketing, Consulting, Events, Catering)
• Fees paid for services already delivered are non-refundable.
• For project or retainer services, cancellation terms will be outlined in the individual agreement.
• Event or catering bookings may be subject to minimum notice periods for cancellation, which will be communicated at the time of booking.

Merchandise
• Customers may request a return within 5 days of receiving physical goods, provided items are unused and in original condition.
• Return shipping costs are the responsibility of the customer unless the item is faulty.
• Refunds are issued to the original payment method once the return is approved.

Subscriptions
• Subscriptions can be cancelled at any time via the account area or by contacting us.
• Cancellation takes effect at the end of the current billing period.
• Partial refunds for unused subscription periods are not provided unless required by law.